tenant information

2 bedroom apartments

forms you may need, links for utility companies

maintenance request form
All requests for maintenance must be submitted in writing by a person listed on the lease.
If you email your request please understand that while reliable, email isn't immediate or predictable.
If you don't get a response it is your responsibility to followup with a phone call to find out if staff has your request.

pet policy If you have a pet policy in place and no longer have a pet you must give us written notice of this change. If you add a pet to an existing lease and do not sign a pet policy you will incur a daily fee (see your lease).

community rules
Revised July 2017. Please make yourself aware of changes to our community rules.

cable/satellite installation form
You need to have this filled out by our staff and ready for your installer. Please plan ahead 24 hours.

phone installation form
You need to have this filled out by our staff and ready for your installer. Please plan ahead 24 hours.

general information

electric company: First Energy/Ohio Edison
start service forms
First Energy's credit policy
general information: 1-800-633-4766
report a power outage: 1-888-LIGHTSS (1-888-544-4877)

gas company: Dominion East Ohio
new or transfering customers start here
customer service: 1-800-362-7557

US mail delivery:
The best way to stop mail delivery of unwanted mail is to put a note inside your mailbox, stating for whom mail is accepted.
This should stop all the mail that may come for past tenants at your address.
It will not stop general junk mail.

Change of Address Forms, United States Postal Service:
You may pick up change of address forms from our office or make your request online through the USPS website.

If you have an emergency, please call our emergency number.
The main office number is "usually" answered after hours but not 27/7.
You were given this number at your lease signing. It is not posted on the website.
During regular business hours, M-F, 8:30 AM until 5:00 PM please call the office number: 330-848-2989.

All information on this website is deemed reliable but not guaranteed.